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eConsultWelcome to Clinton Road Surgery

In response to the Covid-19 outbreak, Manor Surgery and Clinton Road Surgery have decided to work together; this will enable us to provide the safest care to all of our patients.

Your call will be answered by either Manor Surgery or Clinton Road Surgery.  Either surgery will be able to assist you.

To limit exposure to the virus we will be phoning all patients to determine what kind of consultation is required.  Our staff will need to take more information from you to pass on to the Doctor.

You may be asked to attend for an appointment at a different surgery than you would normally attend.

Many thanks for your understanding.

Novel Coronavirus:

Advice for the NHS in England


We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19. Advice for NHS organisations is now as follows:


1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
a. A new continuous cough
    OR
b. High temperature (of 37.8 degrees centigrade or higher)


2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS111 if they cannot get online).

After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS111 online (people should only call NHS111 if they cannot get online) before they leave their home or let visitors in.

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to stay at home for more than 7 days.

NHS 111
Up to date information can be found on http://www.nhs.uk/coronavirus. We expect the health service to be exceptionally busy in the coming days and weeks. If people have serious symptoms that they cannot manage at home they should use NHS111 online. They should only telephone NHS111 if they cannot go online.

How to avoid catching or spreading germs

DO

There are things you can do to help stop viruses like coronavirus spreading:

Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

Put used tissues in the bin immediately

Wash you hands with soap and water often - use hand sanitiser gel if soap and water are not available

Try to avoid close contact with people who are unwell

DON'T

Do not touch your eyes, nose or mouth if your hands are not clean

Let’s Talk About Dying!

Talking about the end of life can be very emotional, both for the person who is nearing the end of their life and for their friends and family. The benefits of talking about this include: feeling in control, having the relief of knowing that your wishes have been documented and that relatives will know what you want and won't have to worry about getting it wrong. There are many things that can be considered when talking about end of life planning such as; where you may want to be cared for in your final days i.e. at home with family or in hospital, whether you may or may not want to have resuscitation attempted. These are all things we can help you with at the surgery. A document called a TEP form can be completed documenting your wishes to help guide medical personnel when the time comes. If you or you are a lasting power of attorney for health and welfare for a loved one would like to discuss how we may be able to help you please contact the surgery and ask to talk to someone about this.

The following links will provide you with further information about this:

Information about planning for end of life: https://www.independentage.org/information/personal-life/difficult-conversations/talking-about-end-of-life-planning

Information about TEP forms:

https://www.rowcrofthospice.org.uk/wp-content/uploads/Rowcroft-Hospice-Treatment-Escalation-Plan.pdf

 

New Computer System

  • Online services - We are currently working our way through patients with online access, we would like to thank you for your patients and would encourage you to continue using this email address in the meantime repeatprescriptions.clintonroad@nhs.net

  • Each user will need to be re-validated individually by the practice; this is why the down time is so great.

We understand that these temporary changes will cause some disruption and we very much appreciate your patience and support.

The Clinton Road Surgery Team

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

 CQC Report

Get active

Heartlands Park Run

Why not start your way back to fitness with like minded people with our Local Park Run at Heartlands.  5k Run (or Walk) every saturday at 9am, or to get you started, why not volunteer to help with the event.  This is aimed at all ages, shapes and sizes and is a way to start getting people together to get them moving, which can have multiple health benefits as well as get together with local people.  Please see NHS Choices video on the Couch to 5K benefits to health.

If you would like to take part please register at http://www.parkrun.org.uk Remember to print out your barcode and bring it with you. for information on volunteering please email heartlandshelpers@parkrun.com

Park Run is working with the Royal College of General Practitioners to get patients and staff more active please follow this link for more information 

http://blog.parkrun.com/uk/2018/06/21/parkrun-rcgp/

(Site updated 27/05/2020)
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